Frequently Asked Questions

We offer two shipping options: Express Shipping (1-2 business days) for $15 (free on orders over $250) and Standard Shipping (2-5 business days) for $7. All orders are shipped immediately after payment confirmation.

Yes, we ship worldwide from our strategically located warehouses in the USA and European Union. This allows us to provide faster delivery times and better customs clearance success rates.

All orders are shipped in plain, unmarked packaging with no company logos, product names, or identifying information visible. Products are securely sealed to prevent leaks, odors, or damage during transit.

Yes, live tracking information is provided via email once your order is registered with the shipping carrier. You can monitor your shipment every step of the way.

We maintain a 98% successful delivery rate. In the rare event that your order isn't delivered, we offer a 100% money-back guarantee.

Address changes are only possible before your order is dispatched. Contact our support team immediately if you need to update your shipping information.

If tracking shows delivery issues or your package is lost, contact us immediately. We'll investigate and if the package cannot be located, we'll issue a full refund or replacement.

Yes, we can ship to PO boxes. However, for Express Shipping we recommend using a physical address for faster and more reliable delivery.

We accept: Bank Transfer (Europe), Revolut (Europe), Apple Pay (US), Zelle (US), Chime (US), Bitcoin (Global - 5% off), Gift Cards (Global), and Interac E-Transfer (Canada).

After placing your order, contact our team via email or live chat for payment instructions. This manual process ensures enhanced security and privacy for your transactions.

Yes, we offer a 5% discount on all orders paid with Bitcoin. This discount is automatically applied when you choose Bitcoin as your payment method.

Most payments are processed within 1-2 hours during business hours. Once confirmed, your order is immediately prepared for shipping.

Yes, our manual payment system ensures no sensitive financial information is stored on our servers. All transactions are handled with the utmost security and discretion.

Contact our support team with your preferred payment method. We're constantly expanding our payment options and may be able to accommodate your request.

We specialize in four main categories: HGH & Peptides & SARMS, Injectable Steroids, Oral Steroids, and Post Cycle Therapy/Cycle Support products.

Yes, all our products undergo rigorous lab testing for purity, potency, and authenticity. We guarantee the quality and effectiveness of every product we sell.

Yes, all products are intended for adults only with a strict age restriction of 21+. We verify age during the ordering process.

While we provide general product information, we recommend consulting with healthcare professionals for specific usage guidance and cycle recommendations.

Most products should be stored in a cool, dry place away from direct sunlight. Specific storage instructions are provided with each product.

We operate as a fully compliant business, and all our operations adhere to applicable laws and regulations. It's the customer's responsibility to ensure compliance with local laws.

Our support team can provide general information about products, but we recommend consulting with professionals for personalized recommendations based on your specific goals and needs.

We offer a 100% money-back guarantee if your product is not delivered. For damaged or incorrect items, notify us within 48 hours of receipt for replacement or refund.

Contact our support team via email or live chat with your order number and details about the issue. We process refund requests within 24 hours of approval.

Orders can be canceled before dispatch by contacting our support team. Once an order has been shipped, it cannot be canceled due to our fast processing times.

Notify us within 48 hours of receipt with photos of the damaged items. We'll immediately arrange for replacement or refund based on your preference.

Partial refunds may be considered for issues such as missing items, damaged products, or order discrepancies. Our support team reviews each case individually.