Terms & Conditions - Certified Steroids Lab
⚖️

Terms & Conditions

Please read these terms carefully before using our services. By accessing our website or placing an order, you agree to be bound by these terms.

Last Updated: January 2024 | These terms govern your use of Certified Steroids Lab services.
Table of Contents
👤

Age Requirement

Strict 21+ age restriction for all customers. Age verification required.

🚚

Shipping Policy

98% delivery success rate with 100% money-back guarantee if undelivered.

💳

Payment Terms

Manual payment processing for enhanced security and privacy.

👤

Account & Eligibility

Important Eligibility Requirements

By accessing our services, you confirm that you meet all eligibility requirements and understand the nature of our products.

Eligibility Requirements

  • Age Requirement: You must be 21 years of age or older to access our services and purchase products
  • Legal Capacity: You must have the legal capacity to enter into binding contracts in your jurisdiction
  • Geographic Eligibility: You must reside in a location where our products and services are legally permitted
  • Medical Consultation: We recommend consulting with healthcare professionals before using any performance enhancement products

Account Creation & Verification

  • Accurate Information: You must provide accurate and complete information during account creation and order placement
  • Age Verification: We reserve the right to verify your age through appropriate means
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials
  • Single Account: Each customer may maintain only one active account unless explicitly authorized

Note: We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, especially if we believe customer eligibility requirements are not met or for compliance reasons.

💳

Orders & Payments

Our ordering and payment processes are designed for security, privacy, and compliance. Please review these terms carefully before placing an order.

Order Process

  • Order Placement: Orders are placed through our website with accurate shipping and contact information
  • Order Confirmation: You will receive email confirmation upon successful order placement
  • Manual Payment Processing: After order placement, contact our support team for payment instructions
  • Order Verification: We verify all orders before processing to ensure compliance and accuracy

Payment Terms

Payment Method Availability Processing Time
Bank Transfer Europe Only 1-2 business days
Revolut Europe Only Instant
Apple Pay US Only Instant
Bitcoin Global (5% OFF) 1-3 hours
Gift Cards Global Instant

Pricing & Payment Security

  • All prices are listed in USD and include applicable taxes where required
  • We reserve the right to adjust prices due to market conditions or supplier changes
  • Manual payment processing ensures no sensitive financial data is stored on our servers
  • Payment must be completed before order processing and shipping
🚚

Shipping & Delivery

We are committed to providing reliable, discreet, and efficient shipping services worldwide. Our shipping terms are designed to ensure your complete satisfaction.

Shipping Options & Terms

Service Delivery Time Cost Features
Express Shipping 1-2 business days $15 (Free over $250) Priority processing, live tracking
Standard Shipping 2-5 business days $7 flat fee Reliable service, email tracking

Delivery Guarantee & Policies

  • 98% Success Rate: We maintain a 98% successful delivery rate across all shipments
  • 100% Money-Back Guarantee: Full refund if your order is not delivered
  • Discreet Packaging: All orders shipped in plain, unmarked packaging for privacy
  • Tracking Information: Live tracking provided via email once shipped
  • International Shipping: Worldwide shipping from USA and EU warehouses

Important: Delivery times may vary due to customs inspections, local postal delays, or seasonal demand. We are not responsible for delays caused by shipping carriers or customs authorities. Please ensure your shipping information is accurate at checkout.

🛡️

Returns & Refunds

We stand behind our products and services with clear, fair refund and return policies designed to protect your interests while maintaining compliance.

Refund Policy Overview

Our refund policy is designed to be straightforward and customer-focused while ensuring legal compliance.

Refund Scenarios & Terms

  • Non-Delivery: 100% money-back refund if order is not delivered
  • Damaged Products: Replacement or refund for damaged/incorrect items (notify within 48 hours)
  • Order Cancellations: Full refund if canceled before dispatch (contact support immediately)
  • Partial Refunds: Considered for missing items or order discrepancies (case-by-case basis)

Refund Process

  • Contact support via email or live chat with order details and issue description
  • Our team reviews each case individually within 24 hours
  • Refunds processed to original payment method within 3-10 business days
  • Shipping costs refunded for non-delivery cases only

Note: Due to the nature of our products, we cannot accept returns for change of mind or opened products unless they are damaged or incorrect. All refund requests are subject to verification and approval by our support team.

Terms Acceptance

By accessing our website, creating an account, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

Your continued use of our services constitutes acceptance of these terms

We reserve the right to modify these terms at any time. Continued use after changes constitutes acceptance of modified terms. It is your responsibility to review these terms periodically.

Questions?

Contact our support team for clarification on any terms or conditions.

Email Support

Live Chat

Get immediate answers to your questions about our terms and conditions.

Start Live Chat