Contact Us - Certified Steroids Lab
📞

Contact Us

Get in touch with our dedicated support team. We're here to help with any questions about our products, shipping, or your order.

Get Help Quickly

Choose the contact method that works best for your needs

💬

Live Chat

Get instant answers to your questions through our live chat feature. Perfect for quick inquiries and order assistance.

Instant Response
Start Live Chat
📧

Email Support

Send us detailed questions about orders, products, or any concerns. Our team monitors emails constantly.

0-15 Minute Response
Email Us
🛒

Order Assistance

Need help with payment processing, order status, or shipping questions? We're here to assist.

Quick Resolution
Order Help
📞

Contact Information

  • Email Support

    Primary contact for all inquiries

    support@certifiedsteroidslab.com
    0-15 min response time

  • Live Chat

    Instant assistance available

    Look for the floating chat icon on our website

    Instant response

  • Support Hours

    24/7 Customer Support

    Live Chat: 24/7 • Email: 24/7 monitoring

    We strive to respond to all emails within 15 minutes

🚚

Order & Shipping Support

  • Shipping Questions

    Track your order, shipping times, delivery issues

    98% delivery success rate • Worldwide shipping

  • Payment Assistance

    Payment method questions, Bitcoin discount, manual processing

    Contact us after order placement for payment instructions

  • Returns & Refunds

    100% money-back guarantee if not delivered

    Damaged products? Contact within 48 hours of receipt

Common Questions

Quick answers to frequently asked questions

How long does shipping take?
Express: 1-2 business days ($15, free over $250). Standard: 2-5 business days ($7). Worldwide shipping from USA and EU warehouses.
What payment methods do you accept?
Bank Transfer (EU), Revolut (EU), Apple Pay (US), Zelle (US), Chime (US), Bitcoin (5% off), Gift Cards, Interac E-Transfer (Canada).
Is your packaging discreet?
Yes! All orders ship in plain, unmarked packaging with no company logos or product information visible. Complete privacy guaranteed.
What is your refund policy?
100% money-back guarantee if your order isn't delivered. For damaged products, contact us within 48 hours of receipt for replacement or refund.
View Full FAQ Page
🏢

About Certified Steroids Lab

We are a fully compliant, trusted online source for performance enhancement products. With years of industry experience, we're committed to providing safe, discreet, and legal access to high-quality compounds for adult customers (21+).

🌎
Worldwide Shipping
🛡️
98% Delivery Success
💰
100% Money Back Guarantee
⚡
Immediate Dispatch
🔒
Discreet Packaging
💬
24/7 Support